At Devil Dog Distro, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy below to understand our process, delivery times, and any applicable charges.

1. Order Processing Time

All orders are processed within 1-3 business days. Please note that during peak times or sales events, processing times may be longer. Once your order is processed, you will receive a confirmation email with shipping details.

2. Dispatch Time

Orders can take 5-7 business days to be dispatched from the time the order is placed. You will receive an email notification once your order has been dispatched with tracking info.

3. Shipping Methods and Costs

We offer various shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and the selected shipping method.

4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your shipment until it arrives.

5. International Shipping

We currently offer international shipping to select countries. Shipping times and costs may vary. Please check the checkout page for international shipping options and charges.

If your order is being shipped internationally, we recommend requesting that Devil Dog ships your records outside of their sleeves to prevent seam splits.

Please note that if you do not make this request and receive your records with seam splits, Devil Dog will not be held liable for any resulting damage.

7. Issues with Delivery

If you experience any issues with delivery, such as your package being delayed or lost, please contact our customer service team at info@devildogdistro.com as soon as possible. We are here to assist you and will work to resolve any issues promptly.

8. Contact Us

For any questions regarding our shipping policy, please reach out to our customer service team at:

• Email: info@devildogdistro.com
• Phone: 01429 705587

Thank you for choosing Devil Dog Distro! We look forward to delivering your music to you soon.